Get In Touch

You can reach out to us using the two forms below.

Please ensure all warranty and repair enquiries are sent via the repairs and warranties form near the bottom of the page.

Repair & Warranty Enquiries

  • Customer Service Hours

    8:30am – 5:00pm
    Monday - Friday BST

  • Customer Service Hotline:

    +44 (0)1746 861 236

  • Retail & Distributor Hotline

    +44 (0)1746 861 236

Cross lifetime warranty

To uphold the trust of our customers, cross offers an industry-leading lifetime mechanical warranty. All cross writing instruments are unquestionably guaranteed against mechanical failure, regardless of age. Please use the link below for quick access to additional product information.

  • Lifetime warranty

    We offer an industry-leading Lifetime Mechanical Warranty that sets us apart from other brands.

    Read more

  • Product support

    Get the most out of your writing experience with trouble-shooting tips and product information.

    Read more

  • Warranty claim

    Ready to file a warranty claim? We have simplified the process.

    File a claim