How can we help?

For warranty and repair enquiries please click here.

For everything else please get in touch using the form on this page.

  • Customer Service Hours

    8:30am – 5:00pm
    Monday - Friday BST

  • Customer Service Hotline:

    +44 (0)1746 861 236

  • Retail & Distributor Hotline

    +44 (0)1746 861 236

Cross lifetime warranty

To uphold the trust of our customers, cross offers an industry-leading lifetime mechanical warranty. All cross writing instruments are unquestionably guaranteed against mechanical failure, regardless of age. Please use the link below for quick access to additional product information.

  • Lifetime warranty

    We offer an industry-leading Lifetime Mechanical Warranty that sets us apart from other brands.

    Read more

  • Product support

    Get the most out of your writing experience with trouble-shooting tips and product information.

    Read more

  • Warranty claim

    Ready to file a warranty claim? We have simplified the process.

    File a claim